Helpful hints and tips



S It advisable to know the make, age & guarantee of your geyser for any related insurance or warranty claims.


With Reference to Kwikot geysers this information can be obtained on the sticker found on the front of the geyser. The code may read 11-I-5 which means:

11- The month of manufacture - November

I-†† The year of manufacture I = 2006, J = 2007, K = 2008 and so on

5-†† The guarantee period 5 years on the tank only

(Please note that guarantees are subject to terms & conditions)


S Toilets

If your toilet ball float is leaking and filling with water here is a useful trick I learnt to tide you over until you can get a new one. Take off the float (by unscrewing it), empty it, then screw it back on and wrap it in a plastic bag.


S Showers

If the water pressure is very poor in your shower it may be due to lime-scale build up. Always clean your shower heads every three months. If the scale is too bad it may be an idea to get either a new hose, or a new shower head.


S Taps

When taking a tap apart, always keep the plug in, to prevent anything useful falling down the plug hole.


S How to temporarily stop an overflow from your cistern

Place a wooden spoon across the cistern. Tie the lever arm of which the ball float is attached to the wooden spoon. You will need to release the arm and ball float to flush again until a plumber can attend to the problem


S Always know where your main stoptap is.

In case of emergencies such as a burst pipe you need to know how to shut off your main water supply. As these taps are not often used make sure it is in working order. Try turning it a couple of times a year and once opened fully turn a quarter turn clockwise

I have arrived at so many jobs where the stoptap is buried in sand and grass, did not have tap handles, and even leaking at the flange.

You should contact you local municipality immediately should these any of these pertain to you.


S Leaks

If you find a leak in your pipes wrap fabric tightly around the leak, put a bucket underneath and contact your local plumber


S How to unblock a sink/basin

Before you start make sure you have a bowl underneath the trap to catch any excess water.

Place a standard plunger (available at most hardware stores) over the drain hole (a small amount of water in the basin may assist in a tighter grip). Pump the handle up and down until you feel or hear the blockage has been cleared.† If this does not work you may need to unblock from the traps below the basin.


S Government Legislation on Geysers

As from 8th June 2001 all electric geyser heating systems must comply to SANS 10254 installation Specifications. SANS ( South African National Standards)


S What does this legislation require?

Any geyser installed after the 8th June 2001 must be in accordance with the following:

 ††† Geyser Drip tray with overflow piped to the exterior of building

 ††† Safety and expansion relief valves also to be piped to the exterior of building

 ††† Vacuum breakers must be installed to both hot & cold water supply


Make sure you have your exterior piping visible and not fed into you gutters or out of view. Normally three pipes should be exposed. Some houses have a pressure release valve or expansion valve fitted outside the house and so then 2 pipes will therefore be exposed.


S Do you make any savings by switching your geyser on & off?

According to Kwikots example carried out on a standard 150l geyser the savings are minimal. If you were to turn off your geyser everyday for 12 hours and no water is drawn for 30 days you will be saving R17.55 per month


The above info can be viewed in greater detailed on


Remember that most geysers have a thermostat which is constantly switching on and off by nature anyway.


S Water Cuts

During water cuts your geyser may be back draining and in order to prevent damage to your geyser element always turn your geyser off at the DB Board.  Alternatively you could install a non return valve or a Jo - Jo Tank.